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Make the Most of your SIEM:
Castra MDR Services

Talk with an Expert

Extend Your SIEM Capabilities with Managed Detection and Response (MDR)

SIEM (Security Information and Event Management) technology provides a comprehensive platform for logging and storing activity data from every corner of your network. Security analysts use this data to detect threats, identify vulnerabilities, and meet compliance guidelines.
Configuring, implementing, and maintaining an SIEM platform is a resource-intensive challenge. Castra provides MDR services that help organizations optimize their security posture with “glass box” methodologies. Our customers retain full ownership of their data and total visibility into security processes. We customize SIEM deployments to fit real-world needs and provide scalable 24x7 management services for those deployments.
We tailor security solutions around the unique demands of your environment.

6 Tiers of MDR Service Fit Your Organization’s Needs



  • 24/7 Proactive Threat Detection
  • 24/7 SOC2 Type II Security Operation Center
  • Custom Notifications, Dashboards and Reports
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  • EDR/XDR Licensing
  • 24/7 Security Operations Center
  • Primary Security Analyst
  • 24/7 Premium Alarm Monitoring & Response
  • Custom Reporting and Dashboards
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  • EDR/XDR License
  • Customize Threat Detection
  • 24/7 Alarm Monitoring & Response
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  • EDR/XDR License
  • Anomali ThreatStream License
  • Threat Hunting Pro
  • Customized Threat Detection
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MXDR Enterprise

  • EDR/XDR License
  • Anomali ThreatStream License
  • Threat Hunting Pro
  • Customized Threat Detection
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Compare Castra's Service Tiers






MXDR Enterprise

Expert SIEM Implementation
Expert XDR Implementation
EDR/XDR License
Anomali ThreatStream Subscription
Threat Hunting Pro
Threat Hunting
Customized Threat Detection
  • Behavioral modeling and detection rules for improved alarming
Documented Incident Response
24/7 SOC
Primary Security Analyst
24/7 Premium Alarm Monitoring & Response
  • Proactive tuning, customer notification, and orchestrated response post-incident detection
Advanced Alarm & Orchestration Response (SOAR)
Custom Reporting and Dashboards
  • Notifications for alarm outputs
  • Compliance-based Dashboards
  • Custom Reporting
Recurring Monthly Security Meetings
Isolate Endpoints
Terminate Processes
Block Additional Executions

SIEM Deployment is a Marathon, not a Sprint

Building a SIEM product is challenging, and that challenge doesn’t end once the platform is running.

Your cybersecurity needs will change over time, and so will the tools and techniques threat actors use to compromise your systems. Successful SIEM operation demands continuous threat detection and analysis, informed by the latest cybersecurity research and trends.

It takes an experienced team and considerable resources to manage a SIEM platform effectively. Not only does your team need to conduct research into new cybersecurity threats and trends, but it must also actively expand its capabilities to meet the needs of enterprise growth.

There is no such thing as a “set-and-forget" SIEM platform. They demand the expertise of highly qualified security analysts who can conduct investigations and produce detailed reports. Your organization can achieve this performance by expanding its security team in partnership with Castra’s highly qualified security analysts.

Managed Detection and Response FAQs

What is Managed Detection and Response and how does it work?

MDR is a service that supplements your company's information security team with their own SOC and provides 24/7 monitoring and response to cyber threats. It typically includes real-time threat intelligence, vulnerability assessment, and incident response services. 

Castra offers MDR services tailored to fit each customer's unique needs. We have 6 tiers of service with proactive threat detection and SOC management to 5000+ users with expert SIEM implementation, XDR implementation, and more. We also provide Alarm Monitoring & Response services for all customers so they can receive 24/7 coverage for their critical alerts. 

What's the difference between MDR and EDR?
The main difference between MDR and Endpoint Detection Response (EDR) is that MDR is a managed service while EDR is an on-prem or cloud solution. EDR provides value by delivering visibility into endpoint activity and allowing infosec teams to detect malicious behavior before it can cause damage. MDR takes this technology further by providing 24/7 monitoring and response service from a team of highly qualified security analysts. These experts are constantly monitoring and responding to incidents so your organization can focus on larger projects. 
How is MDR different from SIEM?
MDR is different from SIEM because MDR is a service offering and SIEM (Security Information and Event Management) is a technology software. When paired together, the two can become extremely efficient and effective in improving your security posture. SIEM technology focuses on collecting, aggregating, and analyzing event logs from various sources such as firewalls and endpoint security devices, while MDR focuses on providing 24/7 monitoring and response services. In other words, SIEM is the tool used to identify a threat while MDR is the service that provides the expertise and resources needed to respond quickly and effectively. 
What are the benefits of MDR?

Companies that invest in MDR services can protect their environment from cyber threats in a cost-effective manner by off-setting the cost of in-house staff. MDR simplifies the process of responding to incidents and provides the expertise needed to quickly identify and mitigate threats. Additionally, MDR gives organizations the ability to free up their information security resources so they can focus on other areas of security. 

If your organization is ready to take the next step in cybersecurity and invest in MDR services, Castra can help. We offer six different tiers of managed detection and response to fit your organization's specific demands. 

Questions? We are here to answer them. Select the MDR service you are most interested in and we can talk more!